We’ve been away from Sandy Key for a couple years. Have been coming to Sandy Key for probably 20 years. There was a problem with the original 2 bedroom unit we rented. The office called us and explained the problem and gave us an option for a different unit, a 3 bedroom at no xtra cost. We took it. The first night there was an electrical issue and the air conditioner went out. They were right on fixing the problem very quickly. Very happy with our stay. Definitely will continue coming to Sandy Key.